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AI for WhatsApp Business
Sales, support and automated customer service connected to real business operations.
AI + automation for organizations
AI and automation that drive your business
We reduce manual tasks, improve customer support and connect acquisition, follow-up and operations through AI, WhatsApp Business and custom integrations.
WhatsApp Business + AI
Sales and support connected to the business.
Automated marketing
Coordinated acquisition, follow-up and conversion.
Internal processes
Onboarding, orders and purchasing in one flow.
24/7 support
Active channels for customers and citizens.
Solutions
Useful technology for real processes
We design solutions with direct impact on operations, sales, customer support, digital marketing and administrative efficiency.
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Administrative automation
Onboarding, validations, purchasing and repetitive tasks turned into clearer workflows.
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Citizen support with AI
More accessible channels, useful answers and better connected service processes.
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Solutions for hospitality and hotels
Table ordering, digital room service and smoother experiences for customers and staff.
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Process automation
Custom integrations and workflows to connect people, systems and operations.
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Automated digital marketing
Lead acquisition, follow-up and nurturing connected through AI and automation.
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Custom development
Applications, dashboards and integrations designed for the real context of the business.
Benefits
Automation you can see. Control you can feel.
We design solutions so work becomes more agile, clearer and better connected to the reality of each operation.
Less manual workload
We automate repetitive tasks so teams can focus on decisions, customer service and higher-value work.
More operational control
Each process gains visibility, traceability and a clearer structure to work better with less friction.
Better experience
Support, response and execution feel smoother both inside and outside the organization.
Visual impact
Less complexity. More clarity in every process.
We turn operations, support, acquisition and administration into more connected, measurable and scalable flows.
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Continuous automation and support
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Less operational workload in repetitive tasks
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More process visibility and control
AI, administrative automation, citizen support, hospitality and automated digital marketing in one value layer.
Use cases
Applications that turn processes into simpler experiences
We design solutions that are easy to understand, integrate well and create real value in operations, support and acquisition.
Featured case
AI in WhatsApp Business for sales, support and follow-up
We design AI assistants for WhatsApp Business capable of handling inquiries, supporting commercial opportunities and maintaining useful conversations connected to real business processes. The result is more continuous support, more organized follow-up and a much clearer experience for both customers and teams.
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Continuous automated support
0 flow
Conversation connected to business
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More clarity in every interaction
Sectors
Designed for different contexts. With the same logic: automate what slows work down.
We apply AI and automation in environments where operations, support, sales and experience need to work with more clarity and less manual workload.
Private companies
Automation focused on operations, sales, support and growth with clearer and more scalable processes.
Automation adapted to the sector
Public administration
More accessible channels, citizen support and better connected internal workflows.
Public service and support
Call center and sales
Conversational AI, commercial follow-up and continuous support connected to business.
Acquisition and sales follow-up
Hospitality and tourism
Table ordering, digital room service and a smoother experience for customers and staff.
Connected experience and operations
Administrative operations
Onboarding, orders, purchasing and repetitive tasks turned into more visible and traceable workflows.
Clearer internal processes
Blog
View full blogIdeas and real cases about AI, automation and operational efficiency
Useful content to understand how CIVIA applies AI, automation and digital processes in private companies, public administration, sales, customer support and operations.
Let’s talk
Tell us which process you want to automate and we’ll show you how to bring it to production
From WhatsApp sales to internal processes, hospitality or citizen support. We design useful, connected and scalable solutions.
WhatsApp + AI
Sales, support and automated customer service.
Connected processes
Onboarding, purchasing, validations and operations.
Real automation
Less manual work and more control.
We analyze your case, detect the highest-impact point and propose a realistic solution to get started.