Privacy policy
This policy describes how CIVIA COMUNICACIÓN INTELIGENTE SL processes personal data when a user browses the website, contacts us through forms or requests information about the services offered.
Data controller
Controller: CIVIA COMUNICACIÓN INTELIGENTE SL
Tax ID: B88672761
Address: Calvo Sotelo 37, Mocejón, 45270, Toledo, Spain
Email: info@civiaia.com
Purpose of processing
Personal data may be processed for the following purposes:
• Responding to contact requests or information inquiries.
• Managing commercial or informational communications related to CIVIA services.
• Maintaining a professional or pre-contractual relationship with interested persons.
• Improving browsing experience and website performance, where applicable.
Legal basis
The legal basis for data processing may be, depending on the case:
• The consent of the data subject.
• The implementation of pre-contractual measures.
• The legitimate interest of the controller, where applicable.
• Compliance with legal obligations.
Data retention
Data will be kept for as long as necessary to fulfill the purpose for which it was collected and subsequently for the legally required periods to address possible liabilities.
Recipients
Data will not be disclosed to third parties unless required by law or when necessary for the provision of services related to the operation of the website or communications, such as technology providers, hosting, email tools or analytics, duly contracted as data processors.
User rights
The data subject may exercise their rights of access, rectification, deletion, objection, restriction of processing and portability of their data.
To do so, they may contact CIVIA COMUNICACIÓN INTELIGENTE SL through the email address provided in this policy, clearly indicating the right they wish to exercise.
They may also lodge a complaint with the competent supervisory authority if they believe the processing does not comply with applicable regulations.
Security
CIVIA COMUNICACIÓN INTELIGENTE SL adopts reasonable technical and organizational measures to protect personal data against unauthorized access, loss, alteration or improper disclosure.
Important: review this policy with legal counsel and properly document the technology providers and data processors before publishing.